THE COMPUTER GURU
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Computer and Device Support and Services for the Northern Rivers region of NSW
SERVICES
Apple iMac, Mac Mini and MacBooks
Find and fix problems, upgrades to the macOS operating system, device and peripheral driver issues, Antivirus/Malware and related security support and services. Advice on the projected life of technology and when it may be better to buy new, or good second hand, as against spending money on repairs. Migration of your data from an old to a new system.
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Clean systems that have, or may have, been compromised.
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As an example – an upgrade to a Solid State Disk (SSD) from the older more traditional electro-mechanical Hard Disk Drive (HDD) can often dramatically improve the performance of many computers, Likewise with a RAM upgrade (main memory).
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Some hardware repairs and replacements.
(Apple is very protective of some of its technology.)
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iPhones and iPads
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Find and fix problems, upgrades to iOS and iPadOS operating systems, Antivirus/Malware and related security support and services. Advice on the projected life of technology and when it may be better to buy new or good second hand as against spending money on repairs.
Advice on how to bring multiple Apple products into the one ecosystem i.e. sharing calendars, email, messaging across a number of Apple devices and casting to other devices etc.
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Hardware repairs are better handled by Apple for these devices.
Android Smartphones and Tablets
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Find and fix problems, upgrades to the underlying operating system, Antivirus/Malware and related security support and services. Advice on the projected life of technology and when it may be better to buy than repair.
Hardware repairs are best handled by the manufacturer or their representatives for these devices.
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Windows PCs, Laptops and Tablets
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Find and fix problems, upgrades to the Windows operating system (Windows 7, Windows 8.1, Windows 10 and Windows 11), device and peripheral driver issues, Antivirus/Malware and related security support and services. Advice on the projected life of technology and when it may be better to buy new or good second hand as against spending money on repairs. Migration of your data from an old to a new system.
Clean systems that have, or may have, been compromised.
As an example – an upgrade to a Solid State Disk (SSD) from the older more traditional electro-mechanical Hard Disk Drive (HDD) can often dramatically improve the performance of many computers. Likewise with a RAM upgrade (main memory).
Hardware repairs, upgrades and replacements.
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Printers, SmartTVs and Consumer Devices
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Configuration, setup and connection of Printers, Multifunction devices (print, scan, copy) and other external peripherals.
Connecting and configuring SmartTVs to networks to enable access to streaming services e.g. Netflix, STAN and Prime.
Casting from Computers, Smartphones and Tablets to TVs and external monitors etc.
Advice and assistance with connecting these devices to WiFi networks and/or Bluetooth pairing/connections.
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NBN and the Internet, WiFi and Networks
Advice and assistance with getting on the NBN in a cost-effective way – configuration and/or replacement of modems and routers, configuration and connection of various devices including WiFi networks, security and performance issues with networks, updating of device firmware to rectify problems or performance issues.
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Security for your Devices
Advice, examination, cleaning and quarantine.
Recommendations for cost-effective steps to prevent problems.
Remote secure device support is also available for a monthly fee.
Regular check-ups can be arranged for a nominal ongoing fee.
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